Terms and Conditions (T&C)

TERMS AND CONDITIONS (T&C)

This document will not be filed, it will be concluded only in electronic form, it is not considered a written contract, it is written in Hungarian, and it does not refer to a code of conduct. If you have any questions about the operation of the webshop, the ordering and delivery process, we are available at the contact details provided.

The scope of these Terms and Conditions covers legal relationships on the Service Provider’s website (https://www.szőrtelenítőgyanta.hu/ and http://www.gyanta-patron.hu/) and its subdomains. This Ászf is continuously available from the following website: https://szőrtelenítőgyanta.hu/vasarloi-informaciok/ and can be downloaded from the following link: https://szőrtelenítőgyanta.hu/vasarloi-informaciok/

Service provider details:
Name of the service provider: Smart Business Company Kft.

The registered office of the service provider is: 8000 Székesfehérvár, Deák Ferenc utca 39, ground floor 2.
The service provider’s contact information and regularly used electronic mail address for contacting users: info@amicamiashop.com
Company registration number: 07-09-029289
Tax number: 26513021-2-07
Name of registering authority: Company Court of Székesfehérvár Court
Phone number for warranty, delivery and information: +36 (20) 615-1617
Language of the contract: Hungarian

Name, address, e-mail address of the hosting provider:

Siteground
SiteGround Spain S.L.

Address: Calle Prim 19
28004 Madrid, Spain

e-mails: compliance@siteground.com, legal@siteground.com
Phone: Customer service +34.900.838.543
Customer Service: https://my.siteground.com/support/tutorials

Terms and Conditions: https://www.siteground.com/viewtos/siteground_terms_of_service?scid=3&lang=en

Basic provisions:

Questions not regulated in these Regulations, as well as the interpretation of these Regulations, are governed by Hungarian law, in particular Act V of 2013 on the Civil Code (“Civil Code”) and Act 2001 on certain issues of electronic commercial services and services related to the information society. CVIII of . (Elker. tv.) Act and 45/2014 on the detailed rules of contracts between the consumer and the business. (II. 26.) to the relevant provisions of Government Decree. The mandatory provisions of the relevant legislation apply to the parties without special stipulations.
These Regulations are effective from January 23, 2016 and will remain in effect until revoked. The Service Provider is entitled to unilaterally modify the Regulations. The Service Provider will publish the amendments on the websites 11 (eleven) days before their entry into force. By using the website, users accept that all regulations related to the use of the website automatically apply to them.
If the User enters the webshop website operated by the Service Provider or reads its content in any way – even if he is not a registered user of the webshop, he acknowledges that the provisions of the Regulations are binding on him. If the User does not accept the conditions, he is not entitled to purchase the products of the webshop.
The service provider reserves all rights regarding the webshop website, any part of it and the content appearing on it, as well as the distribution of the website. It is forbidden to download, store, process and sell the contents of the webshop or any part of them without the written consent of the Service Provider.
Registration/Purchase

The Visitor can browse and buy freely without registration
The online store is entitled to examine the basis of the professional registration, and the registered user may request the presentation of a document proving his competence. If the user does not comply with this, the online store is entitled to delete the registration account, change its nature and refuse the professional discount for the sale of the products.
Only persons over the age of 16 can register.
You can only register in your own name or in the name of a company with which you act under your name.
By purchasing/registering on the website, the user declares that he/she has read and accepts the terms of these Terms and Conditions and the Data Management Information published on the website, and consents to data management.
During the purchase/registration, the user is obliged to provide his own real data. In case of untrue data provided during the purchase/registration or related to another person, the resulting electronic contract is null and void. The Service Provider excludes its responsibility if the User uses its services on behalf of another person, with the data of another person.
The Service Provider shall not be held responsible for delivery delays or other problems or errors that can be traced back to wrongly and/or inaccurately provided data by the User.
The Service Provider shall not be held liable for damages resulting from the User forgetting his or her password, or if it becomes accessible to unauthorized persons for any reason not attributable to the Service Provider.
Range of products and services available for purchase

You can order the displayed products online

Capitals. The prices displayed for the products are in HUF and include the statutory VAT, but do not include the home delivery fee. No separate packaging costs will be charged. Our online store distributes cosmetic and beauty care products and machines intended for professional professionals and residential customers. Certain products intended for professional use cannot be purchased for residential customers, as their use requires professional preparation.
The Service Provider provides a more favorable so-called professional price for customers with professional registration.
In the webshop, the Service Provider displays the name, price, empty content, description of the product in detail, and displays photos of the products. The images displayed on the product data sheet may differ from the real ones and may be used as illustrations. We are not responsible for the difference between the image displayed in the webshop and the actual appearance of the product.
If a promotional price is introduced, the Service Provider will fully inform Users about the promotion and its exact duration.
The Service Provider reserves the right to change the prices specified on the webshop.
If, despite all the care taken by the Service Provider, an incorrect price is displayed on the Web Store, especially with regard to the obviously incorrect, e.g. for a price of HUF “0” or HUF “1” that is significantly different from the well-known, generally accepted or estimated price of the product, or which may appear due to a system error, then the Service Provider is not obliged to deliver the product at the wrong price, but can offer delivery at the correct price, upon knowledge of which the Customer may abandon his intention to purchase.
In the case of an incorrect price, there is a noticeable disparity in value between the real and indicated price of the product, which an average consumer needs to notice immediately. Based on Act V of 2013 on the Civil Code (Ptk.), the contract is created by the mutual and unanimous expression of the will of the parties. If the parties cannot agree on the contractual terms, i.e. there is no declaration expressing the will of the parties mutually and unanimously, in that case we cannot speak of a validly concluded contract from which rights and obligations arise. Based on this, an order confirmed at an incorrect/wrong price is considered a void contract.

Order process:

Order by phone or email

Order taking: Monday to Friday: 9 a.m. to 4 p.m.

Orders are made by phone or email: please enter your order with the exact details of the customer (name / company name, address and shipping address, phone number, email address) and the exact name and quantity of the product.

Professional prices can be validated with the identification code received after registration,

We will then confirm your order by email or by phone.

Contact us: We only have a warehouse in Budapest, our company is an online store
Name: Smart Business Company Kft.
Headquarters: 8000 Székesfehérvár, Deák Ferenc utca 39, ground floor 2.
Location: 1033 Budapest Szentendrei út 89-93 PP Center building 3
Contact person: Krisztina Lepies
Email address: info@amicamiashop.com
Phone: +36 (20) 615-1617

Purchase via webshop

After registration, the user logs into the webshop/or can start shopping without registration.
User sets the number of products to be purchased.
The user places the selected products in the basket. The user can view the contents of the basket at any time by clicking on the “basket” icon.
If the User wants to add another product to the basket, he selects the “continue shopping” button. If you don’t want to buy an additional product, check the quantity of the product you want to buy. You can delete the contents of the basket by clicking the “delete – X” icon. To finalize the quantity, the User clicks on the “update/update cart” icon.
The user selects the delivery address and then the delivery/payment method, the types of which are as follows:
Payment methods:
Payment by cash on delivery: If the ordered product is delivered by courier service, it is possible for the User to pay the total amount of the order to the courier in cash upon receipt of the ordered product(s), to which a cash on delivery fee is added.
By bank transfer: The user must transfer the value of the ordered products to the bank account in the confirmation e-mail within 3 days. After the amount has been credited to the Service Provider’s bank account, the User is entitled to receive the product(s) in the manner specified by him.
Our data required for the transfer:
Beneficiary bank: Raiffeisen Bank
Beneficiary name: Smart Business Company Kft.
Beneficiary account number: 12010350-01796899-00100004

The packages will only be handed over to the carrier after the bank transfer has been received. We check our bank account every working day at 1 p.m. In urgent cases, it is important that you transfer the consideration as soon as possible after placing the order.

Payment with PayPal, how it works:
They appear on the left side of the page

and details of the transaction, and two options on the right:
If you have a PayPal registration, after entering a valid ID and password, you will see the partial data of the pre-specified bank card and the amount to be paid. If more than one card is registered, you must select the card you want to pay with, and after selecting it, click on Pay Now to complete the payment and return to the store page shortly.
If you do not have PayPal registration, it is possible to settle the amount with a Guest PayPal access after filling out a form, without having to register with PayPal. The form requests the following data (most of them are mandatory).
When you have filled in all the fields, press the “Review and Continue” button at the bottom of the page. Here you can check the entered data, the amount to be paid and the order once more. If you find everything OK, approve the transaction. Within seconds, you will receive a notification by e-mail about the successful transaction, at the same time the Service Provider will also receive the notification about the successful payment and will start processing the order.
Country Country
Card number Card number Bank card number
Payment Types Payment type
Expiration date Expiration time – the expiration date of the bank card in mm/yy order
CSC/CSC code The three-digit security code on the back of the card (above the signature field to the right);
First name First name
Last name Surname
Address line 1 Address1
Address line 2 (optional) Cím2 (entering this is optional)
City City
State/Province/Region County
Postal code Postal code
Telephone Telephone number – Please enter a real telephone number on which your bank can be reached if necessary. The country code and area code must be entered
Email address Confirmation of payment will be sent to the email address provided here

Delivery conditions, methods and their costs:

Delivery: Orders placed on working days from Monday to Friday are processed every day until 1 pm and will be dispatched on the same day or within 2 working days after that.

They are collected on working days between 9:00 and 15:00. Delivery costs are borne by the customer/orderer, the amount of which is indicated on the invoice.

In the case of a damaged package, we can accept your complaint if a report was taken at the time of delivery.

We will replace the rightfully objected goods or reimburse the customer. In the event of other problems, the general warranty and contract terms and conditions apply.

With our reseller and wholesaler partners, we fix the delivery fees and purchase conditions in a separate contract.

Our delivery partner: GLS Hungary
Address: GLS Hungary Csomag – Logisztikai Kft. 2351 Alsónémedi, Európa u 2.
Within the territory of Hungary, our contracted partner GLS Hungary Csomag – Logisztikai Kft. package carrier handles our packages in accordance with the following delivery fees.

from 01.04.2023

Home delivery table here: Prices do not include VAT.

0-1 kg HUF 1,370 net Budapest and countryside
1-2 kg HUF 1,600 net Budapest and countryside
2-5 kg HUF 1,695 net Budapest and countryside
5-10 kg HUF 1,870 net Budapest and countryside
10-15kg HUF 2025 net Budapest and countryside
15-20kg HUF 2,230 net Budapest and countryside
20-25kg HUF 2,500 net Budapest and countryside
25-30kg HUF 2,740 net Budapest and countryside
30-40kg HUF 3535 net Budapest and countryside
Cash on delivery fee: HUF 275

For orders over HUF 40,000, delivery is free domestically (up to a maximum delivery weight of 20kg)

Parcel machine or delivery to a parcel point: You can choose from a specified list and pick up the package at these points and machines for 5 days. You can usually pay by bank card or bank transfer in this case. The prices in the table above are valid for packages that can be collected both at the package point and at the package vending machine. Maximum package size when ordering in the package vending machine: package measuring 42 x 51 x 39 cm up to a maximum of 10 kg.

Packaging: Smart Business Company Kft., as the owner of the online store, assumes the packaging and environmental protection product fees, so we do not charge this to our customers. We try to reuse certain packaging materials, thus protecting our environment!

Our partner delivering the package will try to deliver it to the customer 2 times. If the delivery is not successful, the package will then be returned to the sender, i.e. our company. Our delivery partner sends an SMS message about the expected arrival of the package and the courier’s contact information.

If the Consumer wishes to exercise his right of withdrawal, he may indicate this in writing or by phone at one of the Service Provider’s contacts. The Consumer may return the ordered product to the Service Provider by post or courier service at his own expense.
Within fourteen days after the return of the product, the Service Provider will refund the full purchase price of the product to the bank account number specified by the Consumer.

Our foreign delivery partner: Packetta

The order from outside Hungary

submissions can be made here:
https://amicamiashop.com/

If you are ordering for your company from abroad, please indicate this in the comments section of your order, because this way we will prepare your invoice without AFA-VAT and send you the total amount of your order by email.

Payment methods: Pay Pal, Bank transfer.

If there is an error or deficiency in the products or prices in the webshop, we reserve the right to make corrections. In such a case, we inform the customer of the new data immediately after the error is recognized or modified. The customer can then confirm the order once more, or it is possible for either party to withdraw from the contract.
The final amount to be paid includes all costs based on the summary of the order and the confirmation letter. The invoice is included in the package. The user is obliged to inspect the package in front of the courier upon delivery, and in case of possible damage to products or packaging, he is obliged to request a report, in case of damage, he is not obliged to accept the package. The Service Provider does not accept subsequent complaints without a protocol! Packages are delivered on working days between 9 a.m. and 5 p.m.
After entering the data, the User can send his order by clicking on the “Send order” button, but before that, he can check the entered data one more time, send a comment with his order, or send us an e-mail of any other order-related wishes.
Correction of data entry errors: Before closing the order process, the user can always go back to the previous phase, where he can correct the entered data.
The user will receive a confirmation by e-mail after sending the order. If this confirmation is not received by the User within the expected deadline depending on the nature of the service, but no later than 48 hours after the User’s order has been sent, the User shall be released from the obligation to make an offer or contractual obligation. The order and its confirmation shall be deemed to have been received by the Service Provider or the User when it becomes available to him. The Service Provider excludes its responsibility for confirmation if the confirmation is not received on time because the User entered the wrong e-mail address during registration, or because the storage space belonging to the account is full, the User is unable to receive messages.
It is only possible to modify the ordered goods until the product has been prepared, after which we will no longer be able to open the boxes.
With our reseller and wholesaler partners, we fix the delivery fees and purchase conditions in a separate contract.

Processing and fulfillment of orders

Orders are processed during business hours. It is also possible to place the order outside of the times marked as processing the order, if it is done after the end of working hours, it will be processed the following day.
General deadline, within 3 working days from confirmation. If the Service Provider and the User have not agreed on the date of performance, the Service Provider is obliged to perform the performance in accordance with the contract at the time or within the time specified in the User’s notice, or, in the absence of a notice, no later than thirty days from the receipt of the order by the Service Provider.
If the Service Provider does not fulfill its obligations under the contract because the product specified in the contract is not available, it is obliged to inform the User immediately and refund the amount paid by the User immediately, but no later than within thirty days.
The service provider is not responsible for any changes to the technical specifications and descriptions without prior notification due to reasons beyond the supplier’s control. The service provider reserves the right to partially or completely reject orders that have already been confirmed. Partial fulfillment can only take place after consultation with the User!
Right of withdrawal
Directive 2011/83/EU of the European Parliament and the Council, as well as Regulation 45/2014 on the detailed rules of contracts between consumers and businesses. (II.26.) Pursuant to the regulations of the Government Decree, the Consumer may withdraw from the contract without giving reasons within 14 days of receiving the ordered product, or return the ordered product. In the absence of this information, the Consumer is entitled to exercise his right of withdrawal up to 1 year.
The period open for exercising the right of withdrawal expires 14 days after the day on which the Consumer, or a third party indicated by him, other than the carrier, receives the product.
The consumer also exercises his right of withdrawal in the period between the date of conclusion of the contract and the date of receipt of the product.
The cost of returning the product must be borne by the consumer, the company did not undertake to bear this cost.
In the event of exercising the right of withdrawal, the Consumer shall bear the cost of returning the product

he is not charged for any other costs, however, the Service Provider may demand compensation for material damage resulting from non-intended use.
The Consumer is not entitled to the right of withdrawal in the case of a non-pre-manufactured product that was produced based on the instructions or at the express request of the consumer, or in the case of a product that was clearly tailored to the consumer.
The consumer may also not exercise his right of withdrawal
regarding a perishable product or a product that retains its quality for a short time;
with regard to a product with closed packaging that cannot be returned after opening for health protection or hygiene reasons.
Following the return of the product/or the receipt of the cancellation statement, the Service Provider shall refund the entire amount of the product purchase to the Consumer in accordance with the above legislation immediately, but no later than within 14 days.
During the refund, we use the same payment method as the one used during the original transaction, unless the Consumer expressly consents to the use of another payment method; due to the application of this refund method, the Consumer will not be charged any additional costs.
The consumer is obliged to return the goods without undue delay, but in no case later than 14 days from the date of sending the notice of withdrawal from the contract to the Service Provider, or deliver them to the Service Provider’s address.
In the case of written cancellation, the consumer must send the cancellation statement within 14 days.
The consumer complies with the deadline if he returns or hands over the product or products before the end of the 14-day period.
The consumer can only be held responsible for the decrease in value of the goods if it occurred due to handling other than that necessary to determine the nature, properties and functioning of the goods.
The Service Provider may withhold the refund until the goods(s) have been returned, or the Consumer has not provided proof that they have been returned: the earlier of the two dates shall be taken into account.
If the Consumer wishes to exercise his right of withdrawal, he may indicate this in writing or by phone at one of the Service Provider’s contact details. In the event of a written notification via email or post, we take into account the time of mailing, and in the event of a notification by telephone, the time of notification by telephone. In case of notification by post, the Service Provider accepts notification as registered mail or package. You can return the ordered product to the Consumer Service Provider by post or using a courier service.
The consumer must pay particular attention to the intended use of the product, because the compensation for damages resulting from improper use is the responsibility of the consumer! Within fourteen days after the return of the product, the Service Provider will refund the purchase price of the product, including the shipping cost, to the bank account number specified by the Consumer.
45/2014 on the detailed rules of contracts between the consumer and the business. (II.26.) Government decree is available here.
Directive 2011/83/EU of the European Parliament and of the Council is available here.
The consumer can also contact the Service Provider with other complaints at the contact details provided in these Regulations.
The right of withdrawal applies only to Users who qualify as consumers according to the Civil Code.
The right of withdrawal does not belong to the company, i.e. a person who acts in the scope of his profession, independent occupation or business activity.
The withdrawal declaration sample is available, or it provides information about the sample in the annex to Government Decree 45/2014.(II.26) on the detailed rules of contracts between the consumer and the company.
The consumer can exercise his right by filling out and returning the declaration form or by making a clear statement to that effect.
The procedure for exercising the right of withdrawal:

If the Consumer wishes to use the right of withdrawal, he must send the withdrawal statement containing his intention to withdraw to one of the contact details of the Service Provider. Declaration of revocation can be downloaded here: /docroot/elallasi-declarazatminta.pdf
The consumer exercises his right of withdrawal within the deadline if he sends his withdrawal statement before the end of the 14th day from the receipt of the product. In case of cancellation by email, it is enough to send the cancellation statement within 14 days. In the case of notification by post, the date of mailing is taken into account, in the case of notification via email, the time of sending the email.
In case of cancellation, the Consumer is obliged to return the ordered product to the address of the Service Provider without delay, but no later than within 14 days from the date of communication of the cancellation statement. The deadline is considered met if you send the product before the 14-day deadline (so it does not have to arrive within 14 days). The customer is responsible for the return of the goods due to the exercise of the right of withdrawal

sunk costs.
The Consumer also exercises his right of withdrawal in the period between the date of conclusion of the contract and the date of receipt of the product.
When buying and selling several products, if the individual products are delivered at different times, the customer can exercise the right of withdrawal within 14 days of receiving the last delivered product or product consisting of several items or pieces.

Warranty:
151/2003 on the mandatory warranty for certain consumer durables in relation to the mandatory warranty for certain consumer durables. (IX. 22.) Government decree contains regulations.

The (objective) scope of the decree only applies to the products sold within the framework of the new consumer contract concluded in Hungary and listed in the annex to the decree. In the case of products that are not subject to a mandatory warranty, the Service Provider undertakes a warranty for the period and under the conditions agreed by the manufacturer. The Service Provider provides detailed information on the specific conditions of the latter at the request of the Customer. The Service Provider provides the Consumer with a warranty card for products for which it is subject to a warranty obligation.

With regard to durable consumer goods listed in the annex to the government decree, the mandatory warranty may extend to 1-3 years depending on the purchase price of the product, the starting date of which is the day the product is handed over to the Consumer or, if the commissioning is carried out by the Service Provider or its agent, the commissioning day.

The company is exempted from warranty obligations only if it proves that the cause of the defect arose after performance.

Due to the same error, the User cannot assert an accessory warranty and warranty claim, or a product warranty and warranty claim at the same time, in parallel with each other.

The user is entitled to the rights arising from the warranty, the accessory warranty and the product warranty rights.

Exceptions:

Withdrawal is not possible if the consumer has purchased a product with closed packaging that cannot be returned for health protection or hygiene reasons after opening after delivery (for example: razor, electric toothbrush, underwear, etc.).

If you have already tried the machine and its saleability has decreased, both from a hygienic point of view and from a use point of view (e.g.: IPL flash hair removal machine that guarantees a certain number of flashes)

We are not responsible for any errors caused by damage to the products (which may not be immediately noticeable) during the delivery! The buyer is obliged to check the integrity of all products upon receipt.

Warranty period and amount limits:

10,000 – 100,000 HUF 1 year

HUF 100,000-250,000 for 2 years

Over 250,000 3 years

Accessories Warranty

In what cases can the User exercise his accessory warranty right?
In the event of faulty performance by the company operating the webshop, the user can assert a warranty claim against the company in accordance with the rules of the Civil Code.
What rights does the User have based on his accessory warranty claim?
The User may – at his or her choice – make use of the following accessory warranty claims: he or she may request repair or replacement, unless the fulfillment of the claim chosen by the User is impossible or would involve disproportionate additional costs for the company compared to the fulfillment of other demands. If you did not or could not ask for the repair or replacement, you can request a proportional reduction of the compensation, or the user can repair the defect at the company’s expense, or have it repaired by someone else, or – as a last resort – withdraw from the contract. You can switch from your chosen accessory warranty right to another one, but the cost of the switch is borne by the User, unless it was justified or the company provided a reason for it.
What is the time limit for the User to assert his accessory warranty claim?
The user is obliged to report the error immediately after its discovery, but no later than within two months from the discovery of the error. At the same time, we would like to draw your attention to the fact that you can no longer assert your accessory warranty rights beyond the two-year limitation period from the completion of the contract. In the case of cosmetic products, the User can enforce his warranty claims until the end of the quality preservation period indicated on the product.
Who can you enforce your accessory warranty claim against?
The user can enforce his accessory warranty claim against the company.
What other conditions are there for asserting your accessory warranty rights?
Within six months from the date of delivery, there is no other condition for validating the accessory warranty claim beyond the notification of the defect, if the User proves that the product or service was provided by the company operating the webshop. However, after six months from the date of performance, the User is obliged to prove that the error recognized by the User was already at the time of performance

he also had it in his prime.
Product warranty:

In what cases can the User exercise his product warranty right?
In the event of a defect in a movable thing (product), the User may assert a warranty claim for accessories or a product warranty, according to his choice.
What rights does the User have based on his product warranty claim?
As a product warranty claim, the User may only request the repair or replacement of the defective product.
In which case is the product considered defective?
The product is defective if it does not meet the quality requirements in force at the time it was placed on the market, or if it does not have the properties described by the manufacturer.
In what time frame can the User enforce his product warranty claim?
The User may assert a product warranty claim within two years of the product being placed on the market by the manufacturer. After this deadline, you will lose this right.
Against whom and under what other conditions can you enforce your product warranty claim?
You may only exercise your product warranty claim against the manufacturer or distributor of the movable item. The User must prove the defect of the product in the event of a product warranty claim.
In what cases is the manufacturer (distributor) exempt from product warranty obligations?
The manufacturer (distributor) is only released from its product warranty obligation if it can prove that:
the product was not manufactured or marketed as part of its business activities, or
the defect was not detectable according to the state of science and technology at the time of placing it on the market or
the defect of the product results from the application of legislation or mandatory official regulations.
It is sufficient for the manufacturer (distributor) to prove one reason for exemption.
Please note that due to the same defect, you cannot assert an accessory warranty claim and a product warranty claim at the same time, parallel to each other. However, if your product warranty claim is successfully asserted, you can assert your accessory warranty claim for the replaced product or repaired part against the manufacturer.
The service provider is not liable for damages resulting from natural wear and tear, as well as for damages caused by incorrect or careless handling after the risk of damage has passed, excessive use, impacts other than those specified, or other improper use of the products.
Procedure in the event of a warranty claim
In a contract between a consumer and a business, the agreement of the parties may not deviate from the provisions of the regulation to the detriment of the consumer.
It is the consumer’s duty to prove the conclusion of the contract (with an invoice or even just a receipt).
The costs related to the fulfillment of the warranty obligation shall be borne by the Service Provider.
The Service Provider is obliged to take a record of the consumer’s reported warranty or guarantee claim.
A copy of the protocol must be made available to the consumer immediately and in a verifiable manner.
If the Service Provider is unable to make a statement on the fulfillment of the consumer’s warranty or guarantee claim when reporting it, it is obliged to notify the consumer of its position – in the case of rejection of the claim, the reason for the rejection and the possibility of turning to the conciliation body – within five working days, in a verifiable manner.
The Service Provider is obliged to keep the protocol for three years from the date of its recording and present it at the request of the inspection authority.
The Service Provider must endeavor to carry out the repair or replacement within a maximum of fifteen days
Miscellaneous Provisions

The service provider is entitled to use a contributor to fulfill its obligations. You are fully responsible for its illegal behavior, as if you had committed the illegal behavior yourself.
If any part of these Regulations becomes invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining parts will not be affected.
If the Service Provider does not exercise its right under the Regulations, the failure to exercise the right cannot be considered a waiver of that right. A waiver of any right is only valid if expressly stated in writing. The fact that the Service Provider does not strictly adhere to an essential condition or stipulation of the Regulations on one occasion does not mean that it renounces to insist on strict compliance with the given condition or stipulation in the future.
The Service Provider and the User try to settle their disputes amicably.

Complaint handling procedure

The aim of our store is to fulfill all orders in good quality, with the complete satisfaction of the customer. If the User has any complaints about the contract or its performance, he can communicate his complaint to the above telephone number, e-mail address, or by letter.
The service provider examines the verbal complaint immediately and remedies it as necessary. If the customer complains hand

does not agree, or the immediate investigation of the complaint is not possible, the Service Provider will immediately record the complaint and its position on it, and hand over a copy of it to the customer.
The Service will respond to the written complaint in writing within 30 days. He gives reasons for his position rejecting the complaint. The minutes of the complaint and the copy of the response are kept by the Service Provider for 3 years and presented to the inspection authorities upon their request.
We would like to inform you that if your complaint is rejected, you can initiate the procedure of an official or conciliation body with your complaint, at the contact details below.
The service provider uses the conciliation board procedure in order to settle the consumer dispute.
You can file a complaint with the competent Government Office of your place of residence (kormanyhivatal.hu or the regionally competent conciliation board, whose current contact information can be found here: Web: https://bekeltetes.hu/
The conciliation board is responsible for settling consumer disputes outside of court proceedings. The task of the conciliation board is to attempt to reach an agreement between the parties for the purpose of settling the consumer dispute, and in the event of this being unsuccessful, it makes a decision on the matter in order to ensure simple, fast, efficient and cost-saving enforcement of consumer rights. At the request of the consumer or the Service Provider, the conciliation board provides advice on the rights and obligations of the consumer.
In the event of a cross-border consumer dispute related to an online sales or online service contract, the procedure is solely the responsibility of the conciliation body operating under the Budapest Chamber of Commerce and Industry.
The service provider has an obligation to cooperate in the conciliation board procedure. As part of this, you must send your response to the conciliation board and ensure the participation of the person authorized to establish a settlement at the hearing. If the company’s seat or location is not registered in the county of the chamber that operates the territorially competent conciliation body, the company’s obligation to cooperate extends to offering the possibility of concluding a written agreement that meets the consumer’s needs.
Competent conciliation body according to the seat of the company: Fejér County Conciliation Body
8000 Székesfehérvár, Hosszúsétátér 4-6.

Telephone: +36 22 510-310

E-mail: bekeltetes@fmkik.hu

The online dispute resolution platform can be used to resolve legal disputes: http://ec.europa.eu/odr Information on resolving disputes on the site.

Copyrights

Since szőrtelenítőgyanta.hu, as a website, is considered a copyrighted work, the downloading (duplication) of the content or any part of it on the szőrtelenítőgyanta.hu website, its retransmission to the public, its other use, electronic storage, processing and sale is prohibited with the written consent of the Service Provider without.
Any material from the szőrtelenítőgyanta.hu website and its database can only be taken by referring to the given website, even with written consent.
The Service Provider reserves all rights to all elements of its service, its domain names, the secondary domain names formed with them, and its Internet advertising surfaces.
It is forbidden to adapt or reverse engineer the content of the szőrtelenítőgyanta.hu website or some parts of it; establishing user IDs and passwords in an unfair manner; use of any application that can be used to modify or index the website or any part of it.
The name szőrtelenítőgyanta.hu is protected by copyright, except for references, it can only be used with the written consent of the Service Provider.
The User acknowledges that the Service Provider is entitled to a fine in case of use without a license. The amount of the penalty is HUF 20,000 gross per image, and HUF 20,000 gross per word. The user acknowledges that this penalty clause is not excessive, and browses the site with this in mind. In the event of a copyright infringement, the Service Provider applies a notarial certification, the amount of which is also charged to the infringing user.
Data protection
The website’s data management information is available on the following page: http://szőrtelenítőgyanta.hu/vasarloi-informaciok/

Budapest, November 18, 2021.

Data handling

Introduction
Smart Business Company Kft. (8000 Székesfehérvár, Deák Ferenc utca 39. földszint 2, hereinafter referred to as Smart Business Company Kft., service provider, data controller), as a data controller, recognizes the content of this legal notice as binding on itself. It undertakes to ensure that its data management in relation to its service complies with the requirements set out in these regulations and the applicable legislation.

Smart Business Company Kft. reserves the right to change this information at any time. Of course, the possible v

informs its audience about changes in a timely manner.

If our users have a question that is not clear based on this announcement, please write to us and our colleague will answer your question. Smart Business Company Kft. is committed to maintaining the quality of services at the highest level, but does not assume responsibility for any damages resulting from the use of the system.

Smart Business Company Kft. is committed to protecting the personal data of its partners and users, and considers it of utmost importance to respect its customers’ right to self-determination of information. Smart Business Company Kft. treats personal data confidentially and takes all security, technical and organizational measures that guarantee data security.

Smart Business Company Kft. describes its data management principles below, presents the expectations it has set for itself as a data controller, and adheres to. Its data management principles are in line with the current legislation on data protection.

Definitions
2.1. personal data: data that can be identified on the basis of any specific personal data or that can be associated with – directly or indirectly – an identifiable natural person (data subject), – in particular the name and identification mark of the data subject, as well as one or more physical, physiological, mental, economic, cultural or social knowledge characteristic of his identity – as well as the conclusion about the data subject that can be drawn from the data;

2.2. consent: the voluntary and decisive declaration of the data subject’s wishes, based on adequate information, and with which he gives his unequivocal consent to the processing of his personal data – in full or covering certain operations;

2.3. protest: the statement of the data subject objecting to the handling of his personal data and requesting the termination of the data processing or the deletion of the processed data;

2.4. data controller: the natural or legal person or organization without legal personality who determines the purpose of data management, makes and implements decisions regarding data management (including the device used), or implements them with the data processor commissioned by it;

2.5. data management: regardless of the procedure used, any operation or set of operations performed on the data, such as collection, recording, recording, organization, storage, alteration, use, transmission, disclosure, coordination or connection, locking, deletion and destruction of the data, as well as preventing its further use. The taking of photographs, sound or images, as well as the recording of physical characteristics suitable for identifying a person (e.g. fingerprint or palm print, DNA sample, iris image) are considered data processing;

2.6. data transfer: if the data is made available to a specific third party;

2.7. disclosure: if the data is made available to anyone;

2.8. data deletion: making data unrecognizable in such a way that their recovery is no longer possible;

2.9. data blocking: making the transmission, knowledge, disclosure, transformation, change, destruction, deletion, connection or coordination and use of data impossible permanently or for a specified period of time;

2.10. data destruction: data destruction: complete physical destruction of data or the data carrier containing them;

2.11. data processing: performing technical tasks related to data management operations, regardless of the method and tool used to perform the operations, as well as the place of application;

2.12. data processor: the natural or legal person or organization without legal personality who processes personal data on behalf of the data controller;

2.13. third party: a natural or legal person, or an organization without legal personality, which is or is not the same as the data subject, data controller or data processor;

2.14. third country: any country that is not a member of the European Economic Area;

2.15. Info tv.: CXII of 2011 on the right to self-determination of information and freedom of information. law.

Basic principles during the data management of Smart Business Company Kft
Personal data can be processed if

the person concerned consents to it, or
it is ordered by law or – based on the authority of the law, within the scope defined therein – by a local government decree.
Info TV. Based on Section 6 (3), the consent or subsequent approval of the legal representative is not required for the legal declaration containing the consent of a minor who has reached the age of 16 to be valid. In any case, the consent of an incapacitated minor or a minor with limited legal capacity does not require the consent of his or her legal representative, as the declaration is

it is aimed at registration that occurs en masse in everyday life and does not require special consideration (Article 12/C paragraph (2) of the Civil Code).

Personal data may only be processed for a specific purpose, in order to exercise a right and fulfill an obligation. All stages of data management must comply with this purpose.

Personal data may only be processed with consent based on appropriate information, in addition to those prescribed by law or a local government decree based on statutory authority. Personal data can be processed even if the data management complies with Info tv regarding personal data already recorded. of those contained in points a) or b) of paragraph (5) of § 6.

Personal data can only be processed with consent based on appropriate information.

The data subject must be informed – clearly, clearly and in detail – about all the facts related to the management of his data, including in particular the purpose and legal basis of the data management, the person entitled to the data management and data processing, the duration of the data management, and who can see the data. The information must also cover the data subject’s rights and legal remedies.

The processed personal data must meet the following requirements:

their admission and treatment is fair and lawful;
are accurate, complete and, if necessary, timely;
the way they are stored is suitable for identifying the data subject only for the time necessary for the purpose of storage.
It is prohibited to use a general and uniform personal identification symbol that can be used without restriction.

Personal data can be transferred, and different data processing can be linked, if the data subject has consented to it, or if the law allows it, and if the conditions for data processing are met for each individual piece of personal data.

Personal data (including special data) may be transferred from the country to a data controller or data processor in a third country, regardless of the data carrier or the method of data transfer, if the data subject has expressly consented to it, or if it is permitted by law, and the transferred data in the third country an adequate level of protection of personal data is ensured during its handling and processing. Data transfer to member states of the European Economic Area must be considered as data transfer within the territory of Hungary.

Scope of personal data, purpose, title and duration of data management
The handling of all personal data related to the data subject within the services is based on voluntary consent or legal authorization.

4.1. Data of website visitors

When visiting the website, Smart Business Company Kft. can record the IP address of the users, the time of the visit and the address of the page viewed – for technical reasons and for the purpose of creating statistics on user habits.

The server stores the data for one month.

By using the website, the user accepts that the service provider places a cookie on his computer.

The service provider, as a technical contributor, can ensure that when visiting the website, third parties cooperating with the service provider, especially Google Inc., store it with the help of cookies if the user has previously visited the service provider’s website and can display an advertisement to the user based on this.

The user can delete the cookie from his computer or set his browser to prohibit the use of cookies. In addition, Google ensures that the user can disable the cookies placed by Google on the page for deactivating the ads displayed by Google (http://www.google.hu/privacy_ads.html). By prohibiting or deleting the use of cookies, the use of websites may become more inconvenient for the user.

4.2. Collection of data from external service providers on the website

The codes of the website operated by Smart Business Company Kft. contain links to and from an external server independent of Smart Business Company Kft.

One of these external servers supports the independent auditing of the website’s visitor and other web analytics data (Google Analytics). The data controllers can provide detailed information on the management of this data.

External service providers do not have access to personal data, Smart Business Company Kft. only provides access to aggregated data.

4.3. Registration database

Smart Business Company Kft. with individual registration, when connecting or manages data provided when subscribing to the newsletter: the data subject’s last and first name, e-mail address, telephone number, residential address, billing name and address, date of registration, IP address at the time of registration. These data are absolutely necessary for identification, contact and invoicing.

In addition to the above, the database also includes whether or not the user requested an e-mail newsletter, and if so, the content of the newsletter.

you can initiate the modification or deletion of most of the data provided by the relevant e-mail or the link provided for this purpose.

4.4. Recommend the product to a friend, invite your friend

It is possible that if the user finds a product or a service of Smart Business Company Kft. interesting, then with the help of the system – in his name and with his e-mail address – he can notify his friend about this.

The system does not record the addressee’s data or the letter.

4.5. Contact

You can contact Smart Business Company Kft. by sending your name, e-mail address and message using the form on the website or by e-mail. The messages are used by Smart Business Company Kft. as intended, and archived after the final settlement of the case.

The method of storing personal data, the security of data management
The server serving the websites of Smart Business Company Kft., the server center of Tárhely.Eu Kft. is located in the machine room of the BIX center (Budapest, 1132. Victor Hugo utca 18-22.).

Smart Business Company Kft. selects and operates the IT tools used in the provision of the service to manage personal data in such a way that the managed data:

accessible to those authorized to do so (availability);
its authenticity and authentication are ensured (authenticity of data management);
its immutability can be verified (data integrity);
be protected against unauthorized access (data confidentiality).
Smart Business Company Kft. ensures the protection of the security of data management with technical, you can initiate the modification or deletion of most of the data provided by the relevant e-mail or the link provided for this purpose.

4.4. Recommend the product to a friend, invite your friend

It is possible that if the user finds a product or a service of Smart Business Company Kft. interesting, then with the help of the system – in his name and with his e-mail address – he can notify his friend about this.

The system does not record the addressee’s data or the letter.

4.5. Contact

You can contact Smart Business Company Kft. by sending your name, e-mail address and message using the form on the website or by e-mail. The messages are used by Smart Business Company Kft. as intended, and archived after the final settlement of the case.

The method of storing personal data, the security of data management
The server serving the websites of Smart Business Company Kft., the server center of Tárhely.Eu Kft. is located in the machine room of the BIX center (Budapest, 1132. Victor Hugo utca 18-22.).

Smart Business Company Kft. selects and operates the IT tools used in the provision of the service to manage personal data in such a way that the managed data:

accessible to those authorized to do so (availability);
its authenticity and authentication are ensured (authenticity of data management);
its immutability can be verified (data integrity);
be protected against unauthorized access (data confidentiality).
Smart Business Company Kft. ensures the protection of the security of data management with technical, organizational and organizational measures that provide a level of protection corresponding to the risks associated with data management.

Smart Business Company Kft. preserves it during data management

confidentiality: protects the information so that only those authorized to do so can access it;
integrity: protects the accuracy and completeness of the information and the method of processing;
The IT system and network of Smart Business Company Kft. are protected against computer-assisted fraud, espionage, sabotage, vandalism, fire and flood, as well as computer viruses, computer intrusions and denial-of-service attacks. The operator ensures security with server-level and application-level protection procedures.

We inform users that electronic messages transmitted on the Internet, regardless of the protocol (e-mail, web, ftp, etc.), are vulnerable to network threats that lead to unfair activity, contract disputes, or the disclosure or modification of information. To protect against such threats, the service provider takes all necessary precautions. Monitors systems to capture any security discrepancies and provide evidence for any security incidents. In addition, system monitoring also makes it possible to check the effectiveness of the precautions used.

Information and contact information of the data controller
Name: Smart Business Company Kft.

Address: 8000 Székesfehérvár, Deák Ferenc utca 39. ground floor 2.

Email: info@amicamiashop.com

Tax number: 26513021-2-07

Remedies
The data subject can request information about the management of his personal data, as well as request the correction or deletion of his personal data, with the exception of the data management mandated by law, via the customer service.

At the request of the data subject, Smart Business Company Kft., as a data controller, provides information about the data it manages and the data processed by the processor commissioned by it, the purpose, legal basis, and duration of the data management. The data controller shall provide the information in writing in an understandable form as soon as possible, but no later than 30 days after the submission of the request. Smart Business Company Kft. deletes personal data if its processing is illegal, the data subject requests it, the purpose of data processing has ceased, or the legally defined time limit for data storage has expired, it was ordered by the court or the data protection authority.

Smart Business Company Kft. will notify the data subject of the correction and deletion. The notification can be omitted if this does not harm the legitimate interests of the data subject in view of the purpose of the data management.

The data subject may object to the processing of his personal data if

the processing of personal data is necessary only to assert the rights or legitimate interests of the data controller, unless the data processing is mandated by law;
personal data is used for the purpose of direct business acquisition, public opinion polls or scientific research;
the exercise of the right to protest is otherwise permitted by law.
Smart Business Company Kft. – with the simultaneous suspension of data management – examines the objection as soon as possible from the submission of the application, but no later than 15 days, and informs the applicant of the result in writing. If the objection is justified, the data controller will terminate the data management and lock the data.

Amen

In the meantime, the data subject does not agree with the decision made by the data controller, he can appeal to the court within 30 days of the decision being made.

In the event of a violation of their rights, the data subject may apply to the court against the data controller. The court acts out of sequence in the case.

Smart Business Company Kft. compensates for damage caused to others by unlawful handling of the data subject or by violating the requirements of technical data protection. The data manager is exempted from responsibility if the damage was caused by an unavoidable cause outside the scope of data management.

There is no need to compensate the damage if it resulted from the intentional or grossly negligent behavior of the injured party.

Complaints concerning data management can be lodged with the court or the National Data Protection and Freedom of Information Authority:

Headquarters: Budapest, Falk Miksa u. 9-11, 1055
Postal address: 1374 Budapest, Pf. 603.
Phone: +36 (1) 391-1400
E-mail: ugyfelszolgalat@naih.hu

Budapest, November 18, 2021.

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